Create transparency. Avoid downtime. Plan maintenance.

The core of superwise is a continuous condition assessment over the entire life cycle of an e-chain system.

Depending on the service level used, this assessment is based on known application parameters, usage-dependent data and optionally on sensor data from ongoing operations.

In this way, superwise answers key questions in system operation:

• How should the current state of the system be categorised?
• Where is it in the life cycle?
• Are there deviations in the operating behaviour?
• When is the technically and economically optimum time for maintenance or replacement?

This information is provided centrally in the superwise portal, which is clearly organised, comprehensible and continuously updated.

superwise supports a condition- and usage-based maintenance strategy. Maintenance and replacement instructions are not issued across the board, but depending on time, use or actual condition. This allows measures to be identified, prioritised and planned at an early stage.

The advantage for operations:

• Maintenance can be integrated into planned shutdowns
• Replacement measures can be budgeted for at an early stage
• Unplanned interventions and ad-hoc repairs are reduced
• Maintenance thus becomes plannable – technically well-founded and organisationally manageable .

To ensure that planning does not end with pure transparency, superwise also helps to specifically derive the necessary measures.

superwise not only provides status and usage information, but also derives specific and structured recommendations for maintenance and replacements. The service is designed as part of active system support by igus® and combines the information available in the system with the technical evaluation and application expertise of igus®.

Relevant changes are categorised on the basis of the condition and usage development and transferred into a clear context for action. If maintenance work is due, if there are recognisable deviations in operating behaviour or if the recommended service life has been reached, information is provided at an early stage with specific recommendations on how to proceed.

For the operator, this means that measures are not triggered reactively or across the board, but in a targeted, data-based manner and at a technically and economically sensible time. The internal assessment and coordination effort is reduced, while at the same time planning reliability and decision-making clarity increase – without the need for a detailed technical analysis of the e-chain systems®.

How detailed these recommendations are depends on the chosen superwise service level and the desired degree of integration.

Not every application requires the same level of monitoring or integration. superwise can be used for all igus® e-chain systems® – for both short and long travels – and is flexibly scalable. The service ranges from structured entry level without sensor technology to comprehensive online condition monitoring with high data resolution and customised system integration.

The result is precisely the solution that suits the respective application – as things stand and with the option of expanding the scope of services if requirements change.

The requirements for transparency, planning depth and integration differ depending on the application, system and organisational environment. superwise takes this into account by offering the solutions described not as a one-size-fits-all approach, but in several successive service levels.

All superwise service levels pursue the same goal:

• To make the condition of e-chain systems® reliably assessable
• Derive maintenance and replacement decisions in a plannable manner
• Avoid unplanned downtime

However, they differ in the scope of the data foundation, the type of connectivity and the depth of condition monitoring and support.

Access to the service is already possible without sensors and enables structured, time-based maintenance planning. As the service level increases, usage and status-dependent information, automated data transfer and high-resolution online data are added. This increases the informative value of the condition assessment – and with it the planning reliability in operations.

Below you will find an overview of the superwise Basic, Silver, Gold and Platinum service levels.

The superwise service makes sense if the predictability of maintenance is of great importance or if the costs and problems in the event of a failure are serious.

The convenience of superwise in bullet points:

• Planning security
• Early warning in the event of anomalies
• We contact you when service work is necessary
• We contact you when maintenance intervals pass their due date
• If required, we will contact you with an offer for the necessary replacement components

Imagine that a foreign object falls onto your running energy chain and obstructs the chain in its intended field of movement. Now unusually high push/pull forces start acting on the chain. Unnoticed, the situation escalates until the chain breaks. The machine comes to a standstill! A replacement chain must be procured as quickly as possible.

An expensive scenario. Couldn't this have been prevented? Our answer is clear. Yes, it could have been. Our i.Sense sensors measure the forces acting on the chain and issue an alarm if they become unusually high.

superwise can be used in many ways. We have already implemented successful installations in the following areas:

• Cranes
• Harbour installation
• Sewage plant

We look forward to hearing from you. Together we will find exactly the right service package for your individual application.

Click here for the application examples.

Please send us your question using the contact form!